How to Merge Multiple Shopify Stores

Do you operate multiple Shopify stores for different locations and want to manage all your data in a single RetentionX account? No problem, RetentionX fully supports multi-store setups.

Your Benefits

Finally get a consolidated yet accurate understanding of your entire brand, its customers and products!

• Aggregated reporting across all stores. With the help of our robust segmentation builder, RetentionX still offers an individual view on each store.

• Different currencies are converted to one currency of your choice. Our daily currency converter works with real-time exchange rates and also converts all historical data accordingly.

• Identical customers from the different stores are detected and merged into one customer profile.

• Of course, one RetentionX account also makes only one billing.

How it Works

To connect multiple stores, simply activate a RetentionX account for each Shopify store you’d like to manage under one account. Once that’s done, reach out to your Account Strategist (or contact success@retentionx.com) and share the following details:

• Stores: Name of the stores you want to merge.

• Timezone: As your stores may be located in different time zones, let us know which timezone you want us to use for overnight imports and email reports.

• Currency: In case your stores are operating in different currencies, let us know in which currency all data should be converted. We will report the data in one unified currency.

• Customer Merge: As your customers might have purchased from your different stores, let us know if we should merge customers from your shops with the same email address.

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