AI-Powered Predictions & Forecasts

Growth is easier when you know what is likely to happen next. With RetentionX predictions and forecasts, you can move beyond historical reporting and start planning ahead with ML-powered insights tailored to your brand and your data.

The Growth plan unlocks forecasts for your time series data, customer-level predictions such as churn risk and expected LTV, and personalized product recommendations for each customer. These recommendations can also power your Next Best Offer flow in Klaviyo, helping you reach every customer with the products they are most likely to buy next.

Your Benefits

Get a clearer view of your customers' expected behavior and future business outcomes — without massive spreadsheets, complex formulas, or manual forecasting work.

• Use machine learning models that are trained on your own data to project future results more accurately.

• With RX Forecast™, forecast your time series data up to 500 days into the future and compare three scenarios: optimistic, neutral, and pessimistic.

• With RX Predictions™, understand each customer's predicted churn risk and expected LTV to prioritize the right audiences and lifecycle actions.

• Unlock AI-powered product recommendations for every customer, helping you identify the products they are most likely to buy next.

• Use personalized recommendations to power your Next Best Offer flow in Klaviyo and turn predicted demand into targeted customer journeys.

• Continuously improve results as incoming data is used to train and optimize your customized models over time.

Learn more about how RX Forecast, RX Prediction, and AI-powered product recommendations work.

How it Works

Predictions and forecasts are included in the Growth plan, so no separate add-on is required. Once your account is on Growth, RetentionX automatically starts inspecting your data, identifying key attributes, and selecting the right algorithms for your predictions and forecasts.

RetentionX then trains and optimizes your customized models. Once the models are ready, forecasts, predictions, and product recommendations become available throughout RetentionX and are labelled with .

If Klaviyo is connected, customer-level product recommendations can also be used to trigger and personalize your Next Best Offer flow, so customers receive timely recommendations based on their predicted next purchase behavior.

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