For the processing of data on behalf of the controller, RetentionX uses the services of third parties who process data on its behalf ("subcontractors"). These are the following companies:
Hosting Services
Amazon Web Services EMEA SARL
38 avenue John F. Kennedy
L-1855 Luxembourg
Place of Data Storage: AWS-Region: Frankfurt/ Europe
Purpose: Hosting
Transactional emailing
The Rocket Science Group, LLC (Mailchimp)
675 Ponce de Leon Ave NE
Suite 5000
Atlanta, GA 30308 USA
Place of Data Storage: Atlanta/ USA
Purpose: App Communication
Data Warehouse
MongoDB Inc.
Paramount Plaza, 1633 Broadway, 38th Floor,
New York, NY 10019, USA
Place of Data storage: AWS Region: Frankfurt/Europe
Purpose: Reporting Engine
Optional processing (feature-based)
Should you make use of our automations (e.g. Klaviyo, Inc.), the data required for the provision of the service will be processed by the appropriate subcontractors.
You can prevent this data processing at any time by not using the respective automation. In this case no data will be shared with the subcontractors. The scope of data being processed by the sub-processors depends on your individual setup for the integration.
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