Best Practices

Retention Marketing

• Retaining Your Top Customers
• Promoting High-LTV Products
• Getting Weak Cohorts Back on Track
• Leveraging Gender Insights
• Using RetentionX Segments in Shopify

Paid Marketing

• Optimizing Your Channel Mix
• Setting Geo-Targeted Bids and Budget

Email Strategies

• Promoting High-LTV Products in your Welcome Series
• Creating Effective Email Winback Flows
• Strategizing the Replenishment Time

Promotions & Pricing

• Understanding the Impact of Welcome Discounts
• Creating the Ultimate BFCM Early Access
• Identifying Your Best Incentives
• 5 Segments to Target for Your Holiday Season

Customer Service

• 5 Best Practices for the Zendesk Automation
• Leveraging Segments for Service Levels
• Accelerating Zendesk Workflows by Triggers
• Analyzing Support KPIs per Segment
• Using RetentionX data as Placeholders in Zendesk
• Searching for Customer Segments in Zendesk

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Merchandising

• Measuring Which Products Drive Stickiness
• Increasing the Number of Items per Order
• Analyzing Product Cannibalization